Refund and cancellation policy

Before you pay

You see your finished preview before any payment. If it is not right, tell us what to change. If you decide not to go ahead, you owe nothing.

Cancelling before work starts

If you have paid but we have not yet started building your page, you can cancel for any reason and we will refund the full amount.

After work has started

Once we have started building your page or ordered your standee, we cannot refund the setup work already done. If you are unhappy with the result, tell us and we will fix it.

If we cannot fix a genuine fault in the service, we will refund the unused part of your plan.

Monthly plan

Cancel before the next month begins and you will not be charged again. The month you have already paid for is not refunded, and your page stays live until it ends.

6-month and yearly plans

If you cancel after your page is live, it keeps running until the end of the period you paid for. We do not refund the remaining months, unless the section above applies or the law requires it.

Printed standees

Standees are made to order with your details. If yours arrives damaged or wrong, message us within 7 days with a photo and we will replace it at no cost. We cannot refund a standee that was printed correctly from the details you approved.

How refunds are paid

Approved refunds go back to the account or UPI ID you paid from, usually within 7 working days of approval. Your bank may take a little longer to show it.

How to ask

Message us on WhatsApp or email us with your shop name and the payment reference. Our contact details are at the bottom of this page.